Privacy Policy & Disclaimer

Artishoque, with it's brands Artishoque, Raf import and Dutch metal art is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Binckhorstlaan 36, C348
2516 BE Den Haag
Chamber of Commerce: 27192675
VAT number: NL002044856B82

Personal data that we process

Artishoque processes your personal data by using our services and/or by providing it to us yourself. Below is an overview of the personal data we process:

• Company name

• Contact

• Address data

• Phone number

• E-mail address

• Bank account number

Other personal data that you have provided to us, for example via our website, in correspondence, and by telephone. For what purpose and on what basis do we process personal data. Artishoque processes your personal data for the following purposes:

• Handling your order(s)

• Handling your payment(s)

• Sending our newsletter

• So we can call or e-mail you if required to carry out our services

• Inform you about changes to our services and products

• To deliver goods and services to you

Artishoque also processes personal data if we are legally obliged to do so, such as information we need for our tax return.

Automated decision-making process

Artishoque makes no decisions on the basis of automated processing about matters that may have consequences for people. This concerns decisions that are taken by computer programs or computer systems without the involvement of a person (for example, an employee of Artishoque). Artishoque uses for the processing of personal data the software programs Shopify. This software consists of accounting and business software. Artishoque uses this program because of the focus on the industry. As a result, the program is designed in such a way that only information necessary for the business operations of Artishoque will be processed. Artishoque
only keeps personal data of employees that are working at her Relations. Through relationships, both customers and suppliers are understood.

How long do we store personal data?

Artishoque does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Category Retention period Reason

Personalia As long as current and/or relevant Artishoque saves only the first and last names of contacts. By contact, persons are meant the persons involved in the following departments of customers and/or suppliers:
purchasing, sales, administration, and service.

Address details

As long as current and/or relevant Artishoque only stores address data from other organizations, companies, and/or institutions. These will remain as long as the relevant relation is established at this address.

Contact details

As long as current and/or relevant Artishoque only stores the contact details of contact persons as described under 'personal details'. Contact data is the telephone number and e-mail address of the contact person.

Sharing personal data with third parties

Artishoque Shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our order, we conclude a
processor agreement to ensure the same level of security and confidentiality of your data. Artishoque remains responsible for these processing operations.

The most common case in which Artishoque shares your personal data with third parties involves the outsourcing of delivery (s). Your contact and address details will in that case be shared with the supplier who provides the
delivery (s) of goods. This may concern both a supplier of goods which the delivery on behalf of Artishoque as also an external transporter which Artishoque has called in to provide delivery.

View, modify, or delete data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Artishoque and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data, or request for cancellation of your consent or objection to the processing of your personal data to

To be sure that the request for inspection by you is done, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and social security number black in this copy. This is to protect your privacy. We respond as quickly as possible, but within two weeks, at your request.

Artishoque also points out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we protect personal data

Artishoque takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

 If you have the impression that your data is not secure or that there are indications of abuse, please contact our customer service or via email at